Frequently Asked Questions

  • Do you take commissions?

    I am currently not taking commissions at this time.

  • How can I be notified when new paintings are available?

    Follow me on my socials (Instagram, Facebook) for frequent updates. You can also subscribe to my Newsletter to hear when new works are available.

  • Are prints customizable?

    Prints are not customizable. They are only available in the sizes listed.

  • How long does shipping take?

    Estimated delivery times:

    - U.S.: 3–7 business days after shipment leaves 

    - International: 1–3 weeks after shipment leaves, depending on location and customs processing 

    Please note that delivery times are estimates and may vary! Please visit my shipping policies page for more info.

  • What is your return/exchange policy?

    All prints and paintings are final sale. You can email me at studio@emmajoan.com for any concerns regarding your purchase. More info can be found under my Legal Info page.

  • Do you ship internationally?

    Yes, I ship internationally.

    International shipping notice: Orders shipped outside of the US may be subject to import taxes, custom duties, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.


Get in Touch

For any questions or inquiries, please get in touch!